Library-To-Go Order Form

Your library is still here for you. Beginning Wednesday, May 27, Worcester County Library will provide safe access to physical materials through a limited pickup service called “Library-To-Go.”  You may contact your library at least 24 hours before you want to pick up materials and request up to 20 books, DVDs (Limit of 5), and audiobooks at a time.  We will schedule a time for you to pick up materials in a safe, no-contact, environment.

Library-To-Go is offered for materials currently available at the branch you are visiting. We are currently unable to transfer items between branches. In the meantime, we’d be happy to connect you to other materials that are currently available in each branch.

Hours for Library-To-Go: Monday through Friday, 10 am – 4 pm, Saturday 9:30 am - 12:30 pm. 

Only return library materials to the outside book returns and please return items to the same branch where they were picked up.  Please do not attempt to use curbside pickup carts or tables to return materials. This is essential to maintain safe handling of all materials.

To support social distancing efforts, libraries are operating with limited staff. Wait times for holds placed online are currently longer than usual. Thanks for your patience!

Frequently Asked Questions (FAQs)

Q: How do I pick up my items?
A: Come to the library parking lot at your scheduled pick-up time.  Call the branch to let us know you arrived (Berlin: 410-641-0650; Ocean City: 410-524-1818; Ocean Pines: 410-208-4014; Pocomoke City: 410-957-0878; Snow Hill: 410-632-3495). Please make sure you are wearing a mask.  Remain in your vehicle as the library employee brings your materials outside and places them on the table next to the door. Your items will have already been checked out to you. Once the staff member has entered the building you may pick up your materials.

Q: When can I pick up items?
A: Monday – Friday, 10 am – 4 pm and Saturdays 9:30 am - 12:30 pm. You must call to schedule a pick-up time.  We will need time to make sure we've collected and checked out all your items.  

Q: How many items can I request?
A: You can request 20 items per week, per household.  

Q: Which library materials can I get through curbside pick-up?
A: Traditional library materials are available for curbside pick-up, including books, CDs, movies, audiobooks.

Q: Can I request items and pick them up on the same day?
A: It takes time to collect requested items and prepare them for pick-up, so we require at least 24 hours between requests and pick-up time. 

Q: I requested 20 items, but only 5 were available. Why? When can I get my other items?
A: We will try our best to have all of your items ready within 24 hours. If all of your items are not yet available, it’s because we are still working on locating them.  When we contact you to schedule your pick-up time, we will tell you which items have been checked out to you.  If you are waiting for your requests to become available, you may request other items.  We will contact your when your requested items are available.   

Q: If I’m sick, can I still pick up items via curbside pick-up?
A: For the safety of staff and patrons, please do not schedule a curbside pick-up if anyone in your household is ill or is under quarantine/isolation.

Q: Can I return the materials I've had checked out?
A: Absolutely, but you must place them in the outside book return and maintain social distancing.  We've established quarantine procedures for all materials. 

Q: How long will this service be available?
A: We will offer curbside pick-up as long as the library building is closed and it is considered safe to continue this service.

Requested Pickup Date
:
Branch Location
Contact Information